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    Privacy policy

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    Privacy policy

    PERSONAL INFORMATION WE COLLECT

    When you visit www.novabossa.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse www.novabossa.com, we collect information about the individual web pages or products that you view, what websites or search terms referred you to www.novabossa.com, and information about how you interact with www.novabossa.com. We refer to this automatically-collected information as “Device Information.”

    We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on www.novabossa.com, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse www.novabossa.com.

    Additionally, when you make a purchase or attempt to make a purchase through www.novabossa.com, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal), email address, and phone number.  We refer to this information as “Order Information.”

    When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

    HOW DO WE USE YOUR PERSONAL INFORMATION?

    We use the Order Information that we collect generally to fulfill any orders placed through www.novabossa.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

    • Communicate with you;
    • Screen our orders for potential risk or fraud;
    • Send relevant emails based on our newsletter, exclusive offers, new collections and/or sales events; 
    • Send reminders of items in your cart to complete checkout; and
    • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    Our websites, e-mail messages, and advertisements may use “cookies” and other technologies such as tracking, re-marketing tags, and pixels based on context, e.g., a search query, a channel You are reading, or inferred interests. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. We design and target advertising based on how You interact with our website. Our goal in these cases is to make Your experience with us more convenient and personal and provide You with better customer service. To limit ad tracking, you may opt-out by clicking on this tool for (USA) or this tool for (EU) both of which are not directly affiliated with us. You may also use Your browser’s settings to disable cookies and other tracking tools. Please note that we will not be able to notify you of special events, new releases and special promotions once cookies are disabled.

    SHARING YOUR PERSONAL INFORMATION

    We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Lightspeed to power our online store--you can read more about how Lightspeed uses your Personal Information here: www.lightspeedhq.com/privacy-policy/. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

    As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

    You can opt out of targeted advertising by:

       FACEBOOK & INSTAGRAM - https://www.facebook.com/settings/?tab=ads

       GOOGLE - https://www.google.com/settings/ads/anonymous

       BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

       PINTEREST- https://help.pinterest.com/en/articles/edit-your-settings#Web

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